Legal
Refund Policy
Effective August 23, 2026
Payments made to MarkKings Group LLC are final and non-refundable except where a refund is required by applicable law or expressly approved in a signed written agreement.
1. General No-Refund Policy
All deposits, retainers, milestone payments, consultation fees, program fees, subscriptions, and payments for digital or professional services are non-refundable. Payment reserves time, capacity, expertise, and resources that may no longer be available to other clients.
2. Services and Project Work
Once work is scheduled or begins, fees remain payable even if you change direction, delay materials or approvals, pause the project, or decide not to use completed work. Work outside the agreed scope may require a separate fee.
3. Programs, Training, and Consultations
Fees for programs, training, workshops, mentoring, and consultations are non-refundable. If MarkKings Group LLC permits rescheduling, the applicable written booking terms control and rescheduling is subject to availability.
4. Third-Party and Committed Costs
Domain registrations, hosting, software, licenses, advertising spend, transaction charges, travel, contractors, and other third-party or committed costs are non-refundable once incurred or ordered.
5. Cancellations
- You may request cancellation in writing, but cancellation does not create a right to a refund.
- Amounts already paid remain non-refundable, and outstanding fees for completed work, committed resources, and approved milestones remain due.
- Any cancellation terms in a signed proposal or service agreement take priority if they expressly differ from this policy.
6. Billing Errors
If you believe a payment was processed in error or more than once, contact us promptly with the invoice number and transaction details. We will investigate verified billing errors. This process does not alter the no-refund policy for valid charges.
7. Exceptions Required by Law
Nothing in this policy limits rights that cannot legally be waived. Any exception must be required by applicable law or confirmed in a signed writing from an authorized MarkKings Group LLC representative.
8. Contact
Contact MarkKings Group LLC at info@markkingsgroup.com or +1 (813) 803-2181.
