Scheduling & Customer Journey Automation
Scheduling and customer journey plans
We automate the messages around your appointments so staff stop chasing confirmations and no-shows. These tiers show typical starting points; your written quote after scoping sets the exact scope and fee.
Plans & starting prices
Starter, Standard & Advanced
Starting prices are one-time build fees. Your written quote after a scoping call sets the exact scope and fee, and it fixes the price for that scope.
Standard plan
From $1,800 (one-time build)
Best for: Businesses that want the full appointment journey automated.
Running costs: Your booking platform, messaging service and any payment provider are billed by those vendors, separate from our build fee. Optional ongoing support is quoted separately, usually as a monthly plan.
Scope at a glance
What a Scheduling & Customer Journey Automation project covers
What we can implement
- Online booking connected to real availability
- Confirmations, reminders and rescheduling links
- Aftercare, review requests and rebooking prompts
What you receive
- Booking and reminder flow
- Message timing plan
- No-show and cancellation paths
- Customer journey map
What we need from you
- Appointment types
- Availability rules
- Reminder wording
- Cancellation terms
Integration dependencies
- Calendar or booking platform
- Email or SMS service
- Payment provider if deposits apply
Human review: Exceptions such as double bookings, special requests or disputes are routed to your team.
Questions & Answers
Scheduling & Customer Journey Automation pricing FAQs
Can customers still book by phone?
Yes. Automation handles the online journey; your team can keep taking phone bookings, and both feed the same calendar.
Can we take deposits?
Yes, where your payment provider supports it. Deposit rules are agreed during scoping and included in the Advanced tier.
What if someone cancels last minute?
Your cancellation terms decide the message and any fee. The automation follows the rules you approve.
Request a Quote
Get your written quote.
Tell us about your business and what you want to automate. We reply with a written quote for the Standard plan, or a recommendation if another fit is better. Every enquiry lands in our inbox and is answered by a person.
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